Questions & Help

ITS is able to assist you with all aspects of purchasing hardware and software including :-

• Giving advice on which of our recommended models best suits your needs
• Providing an online catalogue and ordering service
• Providing quotes for customized models if required
• Maintaining preferred supplier relationships which allow Murdoch to take advantage of discount prices
• Receiving your order from the supplier, then configuring and deploying your computer to your desktop

If you require any advice or assistance with purchasing IT hardware and software please contact the iT Service Desk on Ext 2000

Computers

Purchases made through ITS can be done via our online ordering service. Should you wish to discuss your requirements first, please contact the iT Service Desk (Ext. 2000).

Leasing of computers is also available at Murdoch, please click here for further information.

As with all purchases, approval to purchase should be obtained from the relevant person in your Division / School / Office (eg Business Manager, Finance Officer etc) PRIOR to committing to the purchase.

Our online catalogue provides a selection of both desktop and laptop computers (Windows and Mac).

Printers

As with all purchases, approval to purchase should be obtained from the relevant person in your Division / School/ Office (eg Business Manager, Finance Officer etc) PRIOR to committing to the purchase.

Points to consider

Which printer you consider depends on your requirements and the requirements of your work area.

To determine which printer best suits your needs first consider the following:-

• Are additional features such as photocopying, stapling, scanning or others needed?
• How many people will be using the printer?
• Consider sharing of a workgroup printer instead of individual printers
• Privacy issues - does access to print need to be restricted?
• What volume of printing will be required?
• Will you require colour printing?
• ITS encourage the use of double-sided (duplex) printing.

All purchases made through ITS can be done via our online ordering service. Should you wish to discuss your printer requirements first, please contact the iT Service Desk (Ext. 2000).

View the online printer catalogue

Software

Murdoch has entered into a number of agreements with software vendors to license software for use by the Murdoch University community. Full details of the current software catalogue are available here.

Much of the software that is commonly used in the workplace will be installed by ITS on your PC prior to deployment at no additional cost.

• WinXP Professional
• Office (includes Word, Excel, Access, Powerpoint)
• Quicktime
• Adobe Acrobat reader
• Nortons Anti-virus
• Citrix
• Sun Java

The most popular software that is not covered by site licenses (but may be obtained at discounted educational prices) is also available for purchase online through ITS.

View products available online here

Telephones

Telephone equipment, including mobile phones, can be ordered online by Murdoch staff. You will need a Murdoch username and password, and an account code to use this service.

Order telephone equipment here.