 Your
Murdoch Username and Password
Before you can access many of the electronic resources available at Murdoch
University you will need to know your Murdoch Username
and Murdoch Password.
Your Murdoch Username
As a new staff member, you will be allocated a Staff Number by our
Human Resources office. This Staff Number is also your Murdoch
Username. It will be 8 characters long and you will use it
frequently, so keep it handy or even better - memorise it!
Normally new staff have been allocated a Staff Number prior to commencing
work, but if this is not the case for you, please enquire with the Administration
Officer in your School/Office/Area or contact the
Human Resources Office directly.
Your Murdoch Password
In some cases your Murdoch Password will have been collected for you
by someone in your section. If your password has not already been collected
for you, you will need to:
- Download and print a Murdoch
Password Request Form (pdf). (If you are unable to print
one of these forms, or find someone who will do it for you, the
 iT
Service Counter will be able to provide you with one)
- Complete the 'Applicant's Details' section of the form and take
it with some photo ID to the IT Service Counter (South Street Campus
staff), or the Rockingham Community Campus Library counter (Rockingham
Campus staff), or the office of the Peel Campus IT Support Officer
(Peel Campus staff). (A Murdoch University ID card is the preferred
form of photo ID).
Note: If you are both a staff member and a student,
you will have two Murdoch Usernames. These will each access different
resources. Remember to use the one appropriate at the time.
There is no reason you should ever need to reveal your Murdoch Password
to another person, in fact the Conditions of Use for the Murdoch Network
require that you do not! Please report any issues relating to this to
the IT
Security section.
 If
it is not possible for you to attend a Murdoch Password collection point
in person, please refer to the instructions
for "Off Campus Staff"
Further information on your Murdoch Password
The official
University web page with instructions on how to change, test and manage
your Murdoch Password.
 Your
Murdoch ID card
Your Murdoch ID card is a photo-ID card which can allow you to:
- enter some buildings after hours,
- access restricted areas where appropriate,
- borrow books from the Library
and access many other resources..
How to get one ...
Rockingham Staff may attend the the Rockingham Regional
Campus Community Library to be issued with a Murdoch ID card.
Peel Staff should attend the Peel Campus Library to
be issued with a Murdoch ID card.
Further information on Murdoch University ID cards
http://www.its.murdoch.edu.au/services/idcard/
The iT Service Counter is located at the South Street Campus Library
North Wing Level 2 in the Learning Common 2 area .
The iT Service Counter is open to walk-in customers 24 x 7, however
you will need a Staff ID card to gain entry to the Library building
outside of Library
opening times
 Your
email account
Staff email accounts at Murdoch university normally follow the format
B.Bloggs@murdoch.edu.au (the "first letter of your given name"
"." "your surname" @murdoch.edu.au)
How to apply for your email account
- Download and complete a Staff
Email Application Form (pdf)
- Return the form to the iT Service Counter, or fax it to the number
shown on the form if that is more convenient.
Your email account will normally be created within one working day
of your application being lodged.
iT Service Desk staff will contact you via the telephone number you
provide on the application form to let you know your email account details.
You
can access your email account using a web browser from an internet connection
at home, or anywhere in the world, at this address: http://webmail.murdoch.edu.au
- (you will need to enter your Murdoch Username and Murdoch Password).
Information on Murdoch University email and email related policies
Email
Etiquette - Do's and Don'ts
A list of relevant topics on staff email from the iT Service Desk KnowledgeBase
 Your
telephone number & listing
Under normal circumstances your section’s Administration Officer
will have made prior arrangements for your telephone service to be installed,
but in case a phone service has not been provided, or additional telephone
services are required, you can obtain assistance by:
- contacting the iT Service Desk on extension 2000 (9360 2000), or
- emailing your query/request to the iT Service Desk (itservicedesk@murdoch.edu.au)
Once you have a handset and a phone number it is a good idea to visit
the online
Campus Directory Update page to check your entry. Search for your
own entry and choose 'update'. You will need to use your Murdoch Username
and Murdoch Password to access the update page. On this page you will
have the ability to request an update to any of the following fields:
- Your title (i.e. Ms, Dr etc)
- Your surname
- Your given names
- You may nominate a 'preferred' name
- Your phone number (including an option to have a Silent Number)
- Your email address (including an option to have a silent email
address)
- The Murdoch University organisation you work for
- Your location (campus, building and room number)
Further information on telephone services available
Everything you need to know about telephone, voicemail, teleconferencing
and mobile services available.
 10
links you should visit
iT Service Desk
The iT Service Desk is your first port of call for any IT related queries.
On this web page you will find information about the various ways to contact
the iT Service Desk (phone, email, live chat, etc..) as well as get up-to-date
information on any current network issues.
iT Service Desk
Knowledge Base
This site is repository of solutions to a range of IT related queries
you may have. While you are there, remember to check out the Glossary
of IT terms - they will help de-mystify some of the local IT lingo!
IT Forms and Applications
A directory of the commonly used forms you will need to gain access
to various IT resources at Murdoch University.
IT Training Resource
Centre
Information on how and where to get training on a range of software
applications including: Murdoch Corporate Applications (Finance,
HR, Student Records etc..), Microsoft Office products, and more
..
Webmail
Access your email and calendar via a web browser while you are away
from your desk.
Software
License Agreements at Murdoch University
A list of software that has either been licensed for use by staff at
Murdoch University or which may be purchased via arranged license agreements.
Connecting
to University Systems while away from your desk.
When off campus, be it at home or traveling interstate or overseas,
many IT services provided by the University may still available to you
through a variety of methods.
Staff home page and link
to Staff Portal
This page displays links to wealth of information commonly accessed
by staff. It also contains a link to Staff Portal, where you will find
tools and information specifically tailored to yourself (e.g. your
leave balances, lists of Corporate Systems you have access to, library
books you have borrowed and much more ...)
A - Z
list of IT Services for Staff
A comprehensive list of links to IT services available to Murdoch University
staff.
IT Policies at Murdoch
University
A list of internal and external policies that govern IT practices, and
describe your rights and responsibilities, at Murdoch University.
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