July 2007

News

Library Learning Common Opens!

The Library Learning Common was opened on the 6th July by Hon. Julie Bishop MP. The new facility includes new seating and collaborative areas, coffee and food, big screens, casual and formal computer labs and 24x7 access. Computer labs can be booked via timetabling@murdoch.edu.au and are identified as "LC NW2 LAB 1 Room 2.010" (near the 24x7 entrance) and "LC NW2 LAB 2 Room 2.006" (in the corner, Level 2). Tutorial rooms can be booked via Outlook, "Public Folders/All Public Folders/Division of Academic Affairs/Library/Resources/Rooms/LC NW xxx". Further information is available from the latest news on the Murdoch web site.

New Murdoch Web Site Goes Live

The new Murdoch home page and sub-sites went live on Wednesday 11th July. The new website includes new sub-sites for "Future Students", "International Students", "About Murdoch" and "News".
 
Helen Moorhead, Brand Marketing Manager, recently advised staff on re-branding University websites: "... a number of people have expressed a keenness to convert their existing website on the Murdoch web to the new brand look. Due to the size and complexity of the web project, this is not possible immediately. To get it right, it must be done in a thorough, planned way - and this takes time. This does mean that the majority of websites will remain unchanged for the moment - and will change progressively over the next 12 - 18 months. This will ensure that we do not damage or dilute the new brand identity. However I do recognise that there may be specific situations where an interim solution is needed for people who, for business critical reasons, need to create a new website or make substantial structural changes to an existing website. To support people in such circumstances, a series of interim 'style' templates will be available in mid/late August". The advice was accompanied by a set of guidelines which can be obtained from Helen.

Communications Network Upgrade Approved

The communications network upgrade project has now been approved by Senior Executive and is proceeding to construction. We have chosen to stay with Cisco equipment and utilise a supplier by the name of "L7". Ordering of equipment for the first stage of the project, the access layer, has been completed.

"Peel Stage 2" Due to Open Shortly

"Peel Stage 2" as it is known, is due to open shortly. The ICT facilities at Peel Stage 2 builds on the highly successful principles established for Peel Stage 1. The building will provide state of the art flexible teaching to cater for an expanded number of students at the Peel campus.
 
The new building will have fully equipped 250 seat and 60 seat lecture theatres, a purpose built video-conference room and a Library Learning Common facility. The Library Learning Common (similar in concept to the new facility recently opened at the South Street campus) boasts new seating and collaborative areas plus casual and formal computer labs.
 
Following the trend set in Stage 1, the building will also feature:
  • Wireless access throughout the whole campus area.
  • Lectopia (audio) recording in each lecture theatre with capability to move to video recording in the future.
  • State of the art network routing and switching equipment capable of delivering 1Gigabit per second to bandwidth-intensive real-time audio and video-conference applications.
  • An enhanced Voice-over-IP (VOIP) telephone system to provide expanded telephone features and improved mobility for teaching and support staff so that they can retain the same extension and telephone features, regardless of which campus they are located at.
  • Technology integration with the soon to be completed Perth-Mandurah optical fibre network. This will soon replace the existing 34Mbps intercampus network and is aimed at providing a high speed, flexible teaching and research IT environment that is relatively independent of geographic campus location. This includes a new server and communications room, which will not only be the termination point of the Perth-Mandurah optical fibre network but also the departure point of future planned extension of the high speed optical-fibre network to Bunbury.

New Policies

Two new policies, "IT Equipment Lifecycle" and "IT Equipment Disposal" have been approved by the Senior Executive group. Each policy is described below.
 
IT Equipment Lifecycle. The purpose of this policy is to establish and define a lifecycle for all IT equipment. This is intended to provide a balance between optimum use and on-going maintenance costs to enable staff to use the latest software with ease. See http://www.murdoch.edu.au/admin/policies/itequiplifecycle.html.
 
IT Equipment Disposal. The purpose of this policy is to establish and define standards, procedures, and restrictions for the disposal of non-leased IT equipment in a legal, environmentally friendly and cost-effective manner. The University's surplus or obsolete IT equipment (i.e. desktop computers, servers, etc.) must be disposed of according to legal requirements and environmental regulations through appropriate external agents and University's upgrade guidelines. Therefore, all disposal procedures for retired IT equipment must adhere to University-approved methods. See http://www.murdoch.edu.au/admin/policies/itequipdisposal.html.

IT Discovery Forum meets for the First Time

The "IT Discovery Forum" was born out of the recommendations from the IT Review and members met for the first time in May. The role of this group is to improve business operation and planning through the use of Information Technology (IT). It will advise on how to best to use technology to improve and enhance the quality of University service and operation. It meets biannually through a workshop where a wide selection of stakeholders and external guests will discuss and plan the technology horizon for Murdoch. For more information about the forum, see the website.

Microsoft Windows Vista and Office 2007 Update

Momentum continues to grow around Windows Vista and Office 2007. Our position on not approving either product for general use remains unchanged (until they can be sufficiently tested), per http://www.murdoch.edu.au/itservicedesk/kb/search/technology%20position%20statement. Please contact IT Services if you need to use any of these products.

New and Updated Services

Computer Lab Consolidation and Status

IT Services is in process of taking responsibility for most of the computer labs. This includes provisioning of workstations, toner management and refills, support, printing quota and support. We are currently working on a new web site that provides real-time information about the usage, type and software loaded onto the workstations in each lab.

Computer Room Upgrade

The main computer room in the Science and Computing building is undergoing major changes. These include installation of extra server racks, installation of fire detection and suppression system, new air-conditioning, additional UPS power and new security system. The room will be transformed into a state-of-the-art facility by the time work is completed in late September.

LMS Upgrade

The University's Learning Management System is being upgraded from WebCT Campus Edition version 4.1 to CE version 6. The upgrade involves major platform and database changes, introduces additional and enhanced functionality, and changes the look and feel of the product. All unit offerings with a teaching period starting on or after 6 August will use CE 6. All unit offerings which commenced before 6 August 2007 including year long units and 2007 community sites will remain on WebCT 4.1. Staff access to the LMS is through the Teaching & Learning tab in Staff Portal and student access is via the "MyUnits" page. Further information relating to CE 6 can be found at http://www.lms-support.murdoch.edu.au/.

Student Portal

The first version of Murdoch's Student Portal was implemented at the start of first semester 2007. The functionality provided in that version was centered on teaching and learning, with the portal delivering a single point of access to information relating to a student's enrolment. A Steering Group chaired by Darren Munday has been convened to identify and prioritise enhancements to functionality and information to be accessible through the portal in future releases. Current development is focused on enhancements to the teaching and learning functionality to extend the information provided and improve response times. Release of these improvements is scheduled prior to the commencement of semester 2.

Staff Portal

As from the start of semester 2, all staff access to the LMS will be through the Staff Portal. Software has been enhanced to significantly improve response times in the LMS area.

"Live Classroom" Now Available

The "Live Classroom" system is now available for use. Best described as "a technology which can be used for multi-way audio (VOIP) where instructors and students can communicate and collaborate as though they were in a face to face class". The system is due to be upgraded shortly to allow video as well. Live Classroom can be added as a content link within a unit on CE 6 (updated version of WebCT). Rooms can be set up for communication between groups of students. Please contact Rhondda Tilbrook in the TLC for more information on accessing this resource.

Authorised by Chris Foley, Director, Office of Information Technology Services
Last Modified: July 18, 2007
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